Contact Our Client Relations Team

Jocelyn Hanson
Jocelyn HansonDirector of Client Relations
Mark Barwick
Mark BarwickDirector of Underwriting
Lilliana Keane
Lilliana KeaneAsst Manager - Onboarding and Client Relations
Cecelia Strong
Cecelia StrongManager - Programs and International Business

File a Claim

One critical duty of insureds is the timely reporting of claims or circumstances that may give rise to a claim. Failure to report a claim in accordance with the policy requirements can result in a claim being denied, or worse, having the entire policy voided. All of our policies are written on a claims-made basis ending November 30th. You have 60 days following the end of the period to ensure all claims have been submitted. Claims will then be administered by our independent claim administrator who will review your claim, determine validity and set appropriate claim reserves.

File a claim